keystonneHELP CENTRE
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Orders & delivery

Delivery addresses, charges and timing

Delivery address and charges are confirmed at checkout. A general dispatch or delivery window has not been published in the help centre.

Enter the delivery address at checkout and review the delivery charges presented for the order before proceeding.

Do not assume a delivery time from a product’s availability. This help centre does not have a confirmed store-wide dispatch window, free-delivery threshold, courier promise or installation timetable.

For a delivery question about an existing order, open a support request with your order reference and a short description. For address changes, ask the team to check what is possible; submitting a request does not change the order.

View delivery information →