Check the Store’s published returns and cancellations information for any terms available for your purchase. Do not assume that every product is returnable.
Open a support request with the order reference, product or model, and the reason for the request. The team needs to review the details before confirming any remedy.
Creating a support request does not cancel an order or approve a return or refund. Wait for the team’s instructions before arranging a return shipment.
View returns information →