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Products & warranty

Confirm warranty and installation details

Warranty and installation terms must be confirmed for the specific product. There is no help-centre-wide promise of coverage or free installation.

Check the specific product page and supplied product documentation for any published warranty or installation details.

Coverage can depend on the product and its terms. Do not assume that a warranty, on-site repair, spare parts or installation is included when it has not been stated.

To ask for help, provide the model, order reference if available, and a description of the question or fault. Avoid attempting repairs on electrical, gas or refrigeration equipment without qualified assistance.

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